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Do you ship internationally?
Do you require a minimum purchase?
What payment methods do you accept?
What is your return policy?
What is your return policy on Cell Phones And Cells Phone Accessories?
How long does it take to process and ship orders?
How do I track my packages that have been shipped?
Which shipping method do you offer?
Is there a phone number i can Call


Do you ship internationally?
No U.S ONLY

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Do you require a minimum purchase?
No, we do not have minimum purchase requirements. There is no minimum purchase amount on all orders. You will not be charged extra if you buy one item vs. many items

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What payment methods do you accept?
PayPal Only

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What is your return policy?
This return policy is applicable to all products with the exception of PS3. We have NO RETURN policy on PS3. We guarantee against manufacturers' defects for 30 days from the date of the delivery. Products with Manufacturer Warranties which exceed 30 days, may be returned directly to the manufacturer according to their instructions. All returns/exchanges must be made within 30 days of receipt of the merchandise. Merchandise must be in original factory condition, and must include all original packaging materials, warranty cards, manuals and accessories. Items may be returned only with prior authorization. All shipping and handling fees are non-refundable with an exception where NicoleAUCTIONS has made an error by shipping and incorrect item to the customer. In this case, Member must contact NicoleAUCTIONS to obtain a return label or request a merchandise pick up. Once item is returned back to the warehouse a correct replacement unit will be shipped out or store credit issued for the full amount of the order if the correct unit is unavailable. NicoleAUCTIONS must be informed of the receipt of incorrect merchandise within a week of the delivery. Unwanted Returns: Unwanted product returns will be subject to a 20% restocking fee and must have a Return Merchandise Authorization number (RMA#). Merchandise must be in the unused condition only. Refused Delivery: Returns falling under this category will be treated as Unwanted Returns, consequently they will be subject to a 20% restocking fee. The customer will also be responsible for the return shipping cost incurred by the action of refusing the delivery. Consequently, a store credit will be issued less 20% restocking fee of the value of the merchandise and less shipping and handling fees both ways. Defective Items: A customer must return merchandise at their expense within 30 days from the date of delivery with prior Return Merchandise Authorization number. If an exchange is not requested at the issuing time of the RMA and automatic store credit will be applied once merchandise is returned back to the warehouse. If the return has been received to our warehouse after 30 days from the original day of the receipt of the merchandise, it will be send to the Member at their expense.

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What is your return policy on Cell Phones And Cells Phone Accessories?
This policy is applicable ONLY to the return of cell phones and cell phone accessories. This policy will not apply to any other merchandise in the product catalogue provided to you (the customer) by NICOLE.AUCTIONS, Inc. For the policy on all other merchandise

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How long does it take to process and ship orders?
All orders are processed and shipped within 1 to 2 business days

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How do I track my packages that have been shipped?
Once the package was shipped a tracking will be posted in your account. You will also receive an email notification.

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Which shipping method do you offer?
FedEx Ground, FedEx Saver, FedEx 2nd Day Air and FedEx Next Day Air are the available shipping options. USPS is used to ship orders to PO Boxes only

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Is there a phone number i can Call
Yes you can give us a call any time if you need any help (504) 208-2591

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Last Updated: 5 Oct 2007 22:06:01 PDT home  |  about  |  terms  |  contact
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